Question 1

How often do you check my system?

Accepted Answer

We monitor every system daily—including weekends. If anything unusual happens, we’re on it.

Question 2

What happens if you see a problem?

Accepted Answer

We’ll contact you right away and, if needed, schedule a service visit to troubleshoot or fix the issue.

Question 3

Does this cover repairs?

Accepted Answer

Monitoring does not include repair costs, but our team can typically fix issues during the site visit. Our current visit fee is $250—but if it’s a quick fix, there’s no extra charge.

Question 4

What kinds of problems do you look for?

Accepted Answer

We look for inverter errors, communication drops, unusual production dips, and other signs your system isn’t operating properly.

Question 5

Is this service only for systems you installed?

Accepted Answer

Nope! We monitor any residential solar system in San Diego—even if we didn’t install it.

Frequently Asked Questions About Solar Power